Quick answers.
More snack time.

Orders are dispatched within 24–48 hours. Carrier delivery time is additional. Delivery services, charges and estimated delivery timings are shown at checkout before payment.

Check your dispatch email for the latest tracking link. If the carrier estimate has passed or tracking has not moved for an unusual amount of time, email us with your order number and we will investigate.

Contact us as quickly as possible. We will try to help, but an address cannot always be changed once packing or dispatch has begun.

Available services, current prices and estimated timings are shown at checkout for your delivery address before you pay.

Choose the required number of bundle-eligible snacks shown in the builder. Your progress updates as you add products, and you can review or remove selections before adding the finished box to your basket.

Check the ingredients and nutrition sections on the exact product page, including the flavour and pack size. Recipes can change, so always read the label on the delivered product before consuming it. If information is missing, unclear or different, contact us before buying or consuming the product so we can check it. Do not assume a product is allergen-free based on a dietary filter.

Check the headings on the nutrition table: values may be per serving, per 100g or per 100ml. One pack can contain more than one serving. Compare the same quantities when comparing products, and follow the serving, storage and usage instructions on the physical label.

Often, yes, but restock dates depend on the supplier. The live product page is the best place to check current availability.

For an eligible change-of-mind return, tell us within 14 days of receiving your order, then send the goods back within a further 14 days. Contact hello@flavourcube.co.uk for the return address and instructions before posting. Your cancellation right does not depend on our approval. Exceptions include rapidly perishable goods and certain sealed health or hygiene goods once unsealed; see our Shipping & Returns policy for full details.

You pay the direct cost of return postage for change-of-mind returns. We do not provide free return labels for these returns or charge a restocking fee. We cover reasonable return postage if goods are faulty, damaged, incorrect or not as described; contact us first to arrange the return method.

Email us promptly with your order number, a description of the issue and clear photographs of the product and packaging. Keep everything until we confirm the next step.

Email hello@flavourcube.co.uk or use our contact page to send a message. Include your order number when your question is about a purchase.